Refund Policy

If you are not 100% satisfied with your purchase or would like to return your items a store credit will be issued in the form of an Shoe Insanity e-gift card. please send your items back to our office in accordance with the following return policy:

1) Items must be sent back within 7 days of the delivery date

2) Items must be in packaging and unworn

3) ALL SALE ITEMS ARE FINAL SALE

4) Returns are processed within 3-5 business days after items are received

5) Damaged, defective or incorrect items must be reported within 2 days of delivery date

6) Customer is responsible for all return shipping cost unless approved by Shoe Insanity owner.